Contact Us

Contact Us

If you have a general question regarding your claim or our service, please visit our FAQ page.

To make a new Payday loan claim fill in the form to the right alternatively you can call us on 0800 231 5871.

If you have an ongoing claim and wish to speak to us, call 01535 959 515 alternatively you can email us at

If you have a general question, please visit our FAQ page

Office Hours:

Monday to Friday: 8:30am – 4:30pm
Closed Saturday
Closed Sunday

Our Address:

Payday Loans Claimback
Unit 1C, Riparian Way
The Crossings Business Park
BD20 7AA

Investor Compensation (UK) Limited is authorised and regulated by the Financial Conduct Authority (FRN: 830890).